Shipping Policy

ORDER PROCESSING:

Home Of the Soul is closed on weekends and major holidays. Most orders take up to 2 business days to process. All orders received on Friday, Saturday and Sunday will begin processing the following Monday. Please note, business days do not include weekends or holidays. During promotional or holiday periods, orders may take a bit longer to process.

SHIPPING DELIVERY TIMES

DELIVERY METHOD DELIVERY TIME (NOT INCLUDING PROCESSING TIME) DELIVERED BY

Standard

5-7 business days

Royal mail 2nd Class

Two Day

2 business days

Royal Mail 1st Class Tracked

Next Day

Next business day

Special Delivery

*Note: Orders outside the British Isles may take longer based on address. 

Notice: Due to current COVID issues globally, we may be experiencing slightly longer lead-times than normal. 

Prices for Shipping for UK only

We allow self collection at studio or showroom office

Studio Office
The Arthouse
Drury Lane
Wakefield, Yorkshire
WF1 2TE
Standard Shipping (5-7 days)  £3.99
1st Class Delivery (2-3 Days)  £5.49
Next Day Delivery (Order before 2pm only)  £6.99
Free Shipping     £60.01 and up
 

STANDARD SHIPPING:

We offer free standard shipping on orders. Orders with standard shipping will ship via Royal Mail. Please allow 5-7 business days for standard shipping.

FREE SHIPPING PROMOTION:

During shipping promotions, sub-totals must meet qualifying pound value before taxes and shipping costs. 

*These packages will be delivered by Royal Mail.

EXPEDITED NEXT DAY SHIPPING:

Expedited orders shipped via Special Delivery VIA Royal Mail next day delivery or Standard Overnight please note that the order must be placed before 2pm to qualify. Expedited orders are delivered Monday-Friday. This option is NOT available for delivery on Saturday or Sunday.

SHIPPING CONFIRMATION:

A shipping confirmation will be sent to the email address provided at the time the order is shipped. Please track your shipment as Home Of The Soul is not responsible for lost or stolen packages.

SHIPPING TO OUTSIDE UK:

All standard shipping rules apply to outside UK orders. Payment of any duties and taxes is the responsibility of the recipient, and these fees may be collected at the time of delivery.

INTERNATIONAL SHIPPING POLICIES:

All orders must exceed £40.00 to be eligible for any outside UK deliveries.